Shipping Policy

STORE PICKUP – 185 Queen Street East, Toronto
  • Orders can be picked up daily, from 12pm – 6pm. An email will be sent when your order is ready for pickup.
STORE PICKUP – 235 Queens Quay West, Toronto
  • Orders can be picked up Tuesday – Sunday, 11am – 6pm. An email will be sent when your order is ready for pickup.
  • Orders are generally shipped within 72 hours (Monday – Friday) using Canada Post. Canada Post’s delivery standard is 2 – 7 days. Flat rate shipping fee of $12 applies to orders shipping to Ontario & Quebec, $18 to other parts of Canada. We do not ship outside of Canada at this time.
  • Free shipping on orders over $150 in Ontario & Quebec, and on orders over $200 for the rest of Canada (exclusive of taxes and discount).
Local Delivery
  • During checkout, enter your address and choose the ship option. Click the “continue to shipping” button. Local delivery is available for addresses within 12km of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
  • Orders placed before 3pm during store hours (Tuesday – Sunday, 12pm – 6pm) will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.
  • When your order is ready for delivery, you will receive an email with real-time tracking information.

Freight Tracking in USA by PRO Number

Track your truckload, intermodal and LTL (Less Than Truckload) shipment and FTL (Full Truckload) with’s free tool 24/7. You can also you track your freight using bill of lading (BOL) number referenced on your shipment’s paper or electronic BOL.

Freight and logistics are intimately related in the transportation industry. Freight services involve moving freight by plane, ship, train, or truck, while logistics involves the coordination of freight’s movements, from warehousing to distribution across locations. Logistics companies provide freight services, but a freight company may not offer logistics.

PRO Number Tracking

Want real-time insight on your shipment status and transit time? Track your shipments with a PRO number. It’s used on LTL shipments. When your carrier picks up your shipment he will put stickers on each pallet and one on your copy of the Bill of Lading. Those are the numbers you need.

PRO number tracking gives you more transparency into the shipping process. If you’re not sure where your freight is, you can view the shipment status at any time instead of sitting back and feeling helpless. Using a PRO number is the easiest way to manage expectations and check on your shipment.

Tracking Freight Shipment

You can track a shipment directly from the main page of Simply enter the shipment’s PRO number in the search bar. A PRO number is the nine-digit number used to identify a freight bill, affixed to shipments in the form of a scannable barcode sticker. Once you’ve entered the PRO number, your tracking results will display for the shipment.

How to track truckload LTL freight with PRO Number?

The best practice is to use a PRO number when you ship LTL freight. Never used a PRO number before? Here’s how the process works.

  1. Creating the PRO number: Your carrier will create the PRO number and pair it with their SCAC to create a barcode. They’ll share that PRO number with you for your records.
  2. Placing the PRO number: Once the carrier generates the PRO number, you’ll see it on the BOL and shipping labels. Carriers usually place the PRO number on the outside of pallet for easy scanning access.
  3. Consolidating (if needed): But what happens if you have multiple pallets with different PRO numbers? If that happens, for the sake of clarity, your carrier may assign one PRO number that’s used just for tracking purposes. After all, scanning 50 different PRO numbers at every stop is tedious. One number is easier for everyone to keep track of.